greenwashing:a marketing tactic filled with lies
Earlier this year, a research study showed evidence that oil giants, including Chevron, Exxon
Mobil, Shell, and BP, were guilty of falsifying climate action. The study indicated that companies
were more likely to use terms such as “low-carbon,” “climate,” and “transition” more
frequently in their recent reports without actually making any progress toward climate goals.
Then, this past month, the Massachusetts attorney general successfully defended a plea by oil
giant Exxon Mobil to have a case thrown out, claiming the oil company has committed the
crime of perpetuating climate misinformation.
The two events were massive wins for environmentalists nationwide, as climate activists have
long claimed that big oil is at the heart of climate denial and inaction.
Interestingly, the two events revolve around a single term, which has grown in popularity in the
last few years and is now a weapon for environmentalists worldwide. The term is
“greenwashing,” an overarching word that refers to companies' marketing efforts that allow
them to look more environmentally friendly than their programs would offer.
Still, what exactly is “greenwashing”? What does it mean? And why is it now at the forefront of
the climate communities’ campaign against big corporate polluters?
Well, let’s break it down.
What is Greenwashing?
Greenwashing refers to a marketing technique utilized by companies and organizations to
market themselves as environmentally friendly. According to Investopedia, greenwashing is
“the process of conveying a false impression or providing misleading information about how a
company’s products are more environmentally sound” or “an unsubstantiated claim to deceive
consumers into believing that a company’s products are environmentally friendly.”
The term is often used to describe companies that work in notoriously polluting industries,
including oil, meat production, or plastic manufacturing.
Oil companies have been at the forefront of greenwashing claims in recent years. Last year,
several U.S cities filed lawsuits against oil companies, claiming that the polluters must be held
accountable for climate change due to greenhouse emissions of the industry and corporate
efforts to silence the climate community. The lawsuits started with the city of Baltimore, which
argued that big oil companies weren’t paying for the consequences of their actions and should
be held responsible. Several other cities followed suit, including Oakland, New York, and
Honolulu.
In general, environmentalists have used the term against various companies, from Nestle to the
New York Times. Activists have continued to use greenwashing to sway public opinion and
outing companies that lie about their environmental footprint.
The term is a modification of the term “whitewashing,” which means using misinformation to
look over bad behavior.
How Does it Work?
Greenwashing can range in the extent of its usage by companies and organizations. However,
for a long time, the marketing tactic was used by various industries to appear greener and more
environmentally friendly.
The use of greenwashing works through a marketing technique known as “green sheen,” which
acts as a layer of advertising overlayed on the brand’s messaging, making the company appear
more environmentally minded to consumers.
This “green sheen” can come in many forms. Sometimes, direct marketing techniques claim the
company is taking on environmental action while making no attempts or progress in pursuing
environmentally sustainable programs. This method is often the case for the oil industry, which
claims their company is pursuing programs to reduce carbon emissions, offset environmental
costs, and tackle climate change. In reality, oil companies have continued to perpetuate the use
of fossil fuels and have often failed to lessen their impacts on the environment.
Other forms of greenwashing are not so simple. In many cases, greenwashing techniques can
be subtle marketing mechanisms that give the company a “greener” or “nature-friendly”
appearance.
This method is common in the food product industry. Throughout the last few decades,
companies have often utilized green packaging to entice consumers to view their products as
environmentally friendly. Companies have also exploited animals, images of nature, or nature-
oriented brand messaging to drive an idea that their company is ecologically friendly.
Another option in this industry is using terms like “environmentally friendly” or “natural” to
project a greener product. Unfortunately, many of these terms are unregulated and misleading
to consumers. The most common examples of these types of brand messaging are the “grass-
fed” or “free-range” marketing techniques. Companies employ these tactics to create an image
of animal-safe products to deter claims of animal abuse in the agriculture industry.
Important note – some designations are regulated in the food industry, including “organic”
labels. In addition, some food products are certified by an outside source, such as “Dolphin-Safe
Tuna” by the Earth Island Institute, which can be truthful depending on the requirements of the
certifying party.
Some Famous Examples of Greenwashing
There are millions of examples of greenwashing committed by corporations and businesses, but
some of the more prominent examples have occurred within campaigns led by the world’s
largest companies.
Coca-Cola
Coca-Cola is perhaps one of the greatest examples of greenwashing in the world. The soft drink
and beverage giant is continually ranked as one of the biggest plastic polluters on the planet. In
recent years, the brand has come under fire for doubling down on its commitments toward
plastic bottles while claiming its environmental prowess through ad campaigns and pollutant-
absorbing billboards. Although the company claims to be working on these programs that
minimize plastic pollution, it was still ranked #1 in the world for plastic pollution in 2021.
The company’s greenwashing tactics go well beyond empty promises and commitments. Coca-
Cola’s brand messaging has often been accompanied by images that elicit feelings of
environmentally friendly products. Most famously, the Coca-Cola polar bear.
Now, this is an interesting example because the Coca-Cola polar bear has brought forward
some good things for the species. Still, overall, the use of the poster animal for climate change
has given the beverage giant a false perception of green-mindedness and wildlife conservation.
BP
Oh, BP, you knew we couldn’t leave you off this list. The oil and petroleum giant has been the
subject of many greenwashing claims over the years, including a 2020 legal complaint that
claimed the company was running misleading ads on climate change.
Still, perhaps the most famous example of greenwashing is the company’s effort to change its
name to “Beyond Petroleum” in 2003. Originally named British Petroleum, the company
changed its name in a federal court of law to portray an image of transition to renewable
energies.
Since the name change, BP has caused two of the largest oil spills in global history, and nearly
20 years later, the oil giant is still considered one of the world’s worst polluters and most
significant contributors to greenhouse gas emissions.
Nestlé
Nestlé is one of the most famous food companies in the world. Nestlé is the parent company for
brands that include Nescafe, KitKat, Aero, and Perrier. The consumer product organization has
been the subject of endless controversy, including several greenwashing campaigns.
These campaigns also revolve around plastic pollution, which Nestlé claims their company will
be “100% plastic-free by 2025”. The problem is that many reports indicate that Nestlé is
burning plastic to reach this goal or utilizing landfill excavation to achieve “plastic neutrality.”
This burning or repurposing of plastic products releases greenhouse gas emissions and harmful
emissions toxins into the air. Most of this is done in developing nations.
In addition, Nestlé has often been scrutinized for their palm oil practices that have led to
deforestation in Southeast Asia and Indonesia. In 2020, the company launched a “zero-
deforestation” pledge in light of reports that the company was involved in 1,000 cases of
deforestation per day. In addition, last year, a blistering report by Global Witness indicated that
Nestlé, Kellogg, and Colgate were buying their palm oil from companies that were actively
committing human rights infringements and using child labor.
The food and beverage company maintains they are continuing efforts to eliminate
deforestation and human rights violations from their supply chain.
Final Thoughts
Overall, greenwashing is a marketing technique. In many places, there are no legal ramifications
for the actions taken by greenwashing organizations. Therefore, the penalty for greenwashing is
often dictated by the public. The best way to eliminate greenwashing practices in organizations
is through public exposure and customer disapproval. When organizations confront enough
public demand for accountability, organizations are more likely to be persuaded to make good
on their environmental promises.
As organization leaders and business owners, it’s vital to be wary of greenwashing when
marketing your company. Starting a business is a challenging endeavor, and no organization
should be making promises they cannot keep. As a reminder, to avoid greenwashing – verify
your information, only make promises you can keep, and be transparent with your consumer
base and clients.
In this rapidly progressing world, these marketing tactics will soon be outdated. Hopefully,
companies will no longer need to fake their environmental commitments because they aren’t
false but real commitments. Until then, it’s always good to research and verify company claims.
Conscious consumerism is the best way to fight corporate greenwashing.